| User guide to ChallengerStore |
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| Catalogue - Categories |
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The products that are available
at ChallengerStore are sorted and searched by categories.
The list of catalogue products will show only the items inside
the current category.
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| Catalogue - Views |
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Header lines offer important information
and provide the option of browsing through the catalogue:
Here you are in the „Clothing” category,
which comprises items presented on 4 pages. You are viewing page
1. Browse through this category with the help of the selector on
the right side of the screen.
If you wish further information on a special product, click the
„Details” button. This will take you to detail view,
where each item is zoomed to full screen size.
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| Catalogue - Search |
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Use the Search function for
a quick catalogue search by product. The Search function is not case
sensitive and finds parts of words. For example, entering “all“
would find “overalls“.
The search results are listed in the same way as the list of categories.
You can go to detail view or navigate to the next or previous page
at any time. The current search result remains valid until you select
a category in the catalogue or start a new search.
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| Catalogue – Add to card |
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| There is one Add to Cart button
in product view and one in detail view. Click this to add an
item to your cart and proceed with ordering once you have finished
shopping. |
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| Some products are available with various
options, such as clothes of various sizes. This option is available
only in detail view, hence, you need to go to detail view to order
such items. From the list view, click the Details or Add to Cart button to go
to detail view and select the specific option, e.g. size. You can
then add the article to your cart by clicking the Add to Cart button
again. You can of course order an item in multiple quantities. To
do that, just change the quantity number before you click the Add to Cart button.
The system will not automatically go into cart view each time you
select a product. Instead, it will stay in catalogue view so you
can continue shopping without having to find your way back to the
last page each time you select a product. The cart icon in the top
left corner of the screen indicates the current number of articles
in your shopping cart.
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| Shopping Cart – Status |
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The shopping cart icon
in the top left corner of the screen provides your purchase information,
indicating the number of products in the cart and the total amount
of the current purchase. You can take a look at the cart by clicking
on this.
This will take you into cart view, where you can check how many
articles you have selected. It also computes the total price to
give you an overview of your shopping. |
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| Shopping Cart – Remove/add products |
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| It is possible to make changes
to the contents of the shopping cart. For example, you can alter
the “option“ of an article or the amount of items
added to the cart. |
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In this way, you can review your requirements
and match all settings accordingly. For the shop to adopt your changes,
click on UPDATE. The shop will then store the new list and calculate
the totals.
Clicking the UPDATE button after making the changes is essential
before you proceed to ordering.
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| Ordering – By fax/post |
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| If you do not wish to order through
the Internet, you can send your order to ChallengerStore by
fax or post. To do that, select the ORDER button in the "Order
by fax/post" section. |
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| This opens a form, in which you enter
only those details that you wish to enter online. The system will
process the form into an order form, which you can print and fill
manually. Fax or post your printed and completed order to the address
or fax number as indicated on the form.
Note: The order form computes the total amount due using the details
entered. If you do not enter type of payment, the system cannot
compute c.o.d. expenses or discounts for advance payment. In case
of doubt, ask for an order confirmation, which states the actual
amount due. |
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| Ordering - Online |
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You can conveniently order the
articles in your shopping cart online. From cart view, click
the ORDER button in the "Order on the Internet" section.
Then enter the following information: Billing and delivery address
and type of payment. |
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| Your data will be transferred via an encrypted
SSL protocol and immediately transferred to the shop system for processing.
To facilitate processing, it is necessary that you fill in all fields
that marked with *.
After you have completed and sent your order form, we will send
you a duplicate by e-mail as confirmation.
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| Ordering – Enter address |
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Please fill in all fields marked *.
If you wish to place an online order, enter all your details in
this form. If you wish to place your order by fax or post, just
enter the information that you feel comfortable with and fill all
further details in on the following printout.
Please click ORDER to send the order to the system. The next page
that appears will give you an overview of all information entered
and the list of items ordered. Provided you indicated the type of
payment, this view will also include this information in the total
amount statement. |
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| Ordering – Place order |
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To order online click the ORDER button.
We will send you an e-mail as confirmation.
To order by fax/post cick the ORDER button to generate an order
form from the information entered, which you can print and complete
in hard copy. You should then send this form by fax or post to ChallengerStore.
The address and fax no. are indicated on the form. |
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